Month: October 2017

‘SME of the Year’ PrintWeek 2017 Awards

We are thrilled to announce that Northside Graphics has won the accolade of SME of the Year at the prestigious UK wide PrintWeek 2017 Awards. The competition was fierce and we didn’t expect to win so we are absolutely delighted with this achievement. It means so much to us because the amount of hard work our team puts in is immense. This latest honour is Northside Graphics’ fourth industry award in three years.

The ceremony, held at London’s Grosvenor House was hosted by Radio 4’s Miles Jupp and saw Northside Graphics bring home the award in our first year of entry. The 20-strong PrintWeek judging panel consisted of print buyers and respected industry experts. In the SME of the Year category they were looking for businesses who could demonstrate growth as well as considerable investment in technology and in people.

Northside Graphics opened its doors in 1988 with the aim of providing a professional, reliable digital printing service to people in Belfast and throughout Northern Ireland. Now, nearly 30 years later, we are recognised as Northern Ireland’s oldest and largest digital printer.

Our determination to constantly source and install cutting-edge technology has seen Northside Graphics become industry leaders in automation and workflow. We have four HP Indigo digital presses operating as part of our SmartStream production system. SmartStream allows us to simultaneously track every job from order to print. This means we can recognise potential bottlenecks early so that we can avoid any problems or delays; maximising efficiency and cost-effectiveness. That’s great news for our customers and one of the reasons Northside Graphics has become Northern Ireland’s largest digital printing company.

The PrintWeek awards panel were extremely impressed both by our dedication to continuous improvement and in how we utilise technology to enhance customer experience. However, this award could not have been achieved without the staff who operate the technology. We only employ people who we believe share our genuine passion for print and then we train them until each person is an expert in their field.

That we’re regularly recognised with UK awards not only shows us that we’re going in the right direction as a company but it gives our customers confidence in our service and peace of mind in their print supplier.

Northside Graphics is based in Belfast and offer an extensive range digital and large format print. A full product range can be found on www.NorthsideGraphics.com and you can get an instant quote or more information on 028 9022 2111.

Northern Ireland’s oldest and largest digital printer shortlisted for another award!

More great news for Northside Graphics. Last month we were delighted to be shortlisted for the PrintWeek 2017 SME of the Year award and today we’re proud to announce that we’re a finalist at the SME Business Initiative at the Digital Printer Awards 2017. Nominated for two of the UK’s leading print industry awards is, of course, a great honour for us, showing how far we’ve come since 1988, but it’s also great news for our customers right across Northern Ireland who trust us with their print.

So, what’s the SME business initiative award based on?
The judging panel made up of independent industry professionals, all experts in their fields, looked at various criteria including diversification and efficiency initiatives, among others.

The judges recognised that there’s more to being a great printing company than delivering great print. They looked at what steps printing companies were taking improve their business in areas like new product development, efficiency improvement, and staff training programmes for digital printing.

Fortunately, digital printing is what we are known for. It’s what we’ve always done and it’s what we do best. Through the use of HP Indigo Presses, we can offer the highest quality digital print currently available; and it seems the judges agree as they’ve deemed us worthy of making the shortlist!

We are looking forward to celebrating in style at the industry’s only comprehensive digital printing awards on 9th November in London.

Respected across the UK – serving Northern Ireland
While it’s great to be recognised by the highly respected UK print industry experts on the Digital Printer and PrintWeek judging panels our sole focus has always been on our customers. As we’ve grown our business we’ve always remained true to our original vision; to offer market-leading print quality and service at fantastic value for money. Our experience and our determination to stay on the cutting edge of print technology help ensure we do just that.
And as a Northside Graphics customer, you know that your printer is based right here in Northern Ireland.

Northside Graphics – ticking all the boxes
While remaining true to our core objective of offering a premium quality, value for money printing service across Northern Ireland we always make sure we evolve with the print industry and with the needs of our customers. We only employ people who share our passion for print and we train them up to the exceptionally high standards which we demand and our customers expect. We’re constantly updating production systems to further improve workflow and recognise any potential problems early in the production process so that they can be dealt with efficiently and before there are any delays. That keeps our turnaround times fast and makes sure we can always deliver your job exactly when and where you need it.
We’re constantly looking at our product range to ensure it fulfils the needs of our customers and we are always developing our website to further improve the user experience for our customers.

Northside Graphics – Northern Ireland’s own award-winning printer
We’ve won a number of awards over the past 30 years. They show us that we’re continuing in the right direction. But our core values remain the centre of our business; delivering the best quality print, exceptional service, fast turnaround times and excellent value for money. We print a huge range of products for a wide variety of private and business customers throughout Northern Ireland and ROI. Have a look at our website to see the range of products and services or call us for a quote on 028 9022 2111.

Check out our great October deal

There’s a reason why saddle stitching is favoured by most of our customers. It looks professional and adds the perfect finishing touch to your printed document or booklet. Now with FREE* saddle stitching all this October from Northside Graphics, there’s even more reason for you to choose this popular binding option.

This offer only lasts until the 31st October so call us now on 028 9022 2111 to take advantage of this fantastic deal and get your order placed.

*Offer is based on print ready artwork being supplied in pdf format. Design/set up is available but at an additional charge. Booklets are exempt from VAT at the current rate. Not available in conjunction with any other offer. T&C apply. E&OE. Offer only available until 31/10/17.

Due to continued success and expansion Northern Ireland’s busiest digital printer, Northside Graphics Limited is looking for new talent

Due to continued success and expansion Northern Ireland’s busiest digital printer, Northside Graphics Limited is looking for:

Digital Press Operator
Experienced Sales Team (Office Based, Full Time Permanent Position)
Sales Support and Admin (Office Based, Full Time Permanent Position)
Full jobs descriptions below. To apply, please send your cv to [email protected]

1. Digital Press Operator

This position would suit anyone with any experience in print, either finishing, prepress or currently operating any kind of digital printing device. Full training will be given to the right candidate.

Job Purpose
To produce digital print on HP Indigo Digital Printing Presses, to industry leading standards, in a busy environment. The ideal candidate will have the desire to work as part of a team within a successful and expanding business and understand that a “can do” attitude is key to success.

Summary of Main Tasks and Responsibilities
To process files and produce high-quality print on HP Indigo presses.
To follow work instructions accurately and efficiently
To maintain equipment to companies maintenance schedules
To maintain paper stock and supplies
To carry out work according to company procedures
Ensure that all customer enquiries/orders etc. are responded to and dealt with promptly and effectively
Maintain quality standards.
Maintain correct documentation
Undertake all training and development activities as required.
Support external and internal sales team as required
Be driven to achieve and maintain top quality products and customer service levels at all times
Any other reasonable duties as required, or at the request of management

Additional Accountabilities
Provide assistance and support to other members of the sales team as may be necessary to meet customer demands
Provide regular structured feedback to enable constant improvement of product and service levels
Ensure that all work carried out is in line with the company’s strive for continuous improvement
Implement and maintain best practice in communication at all times with colleagues
Career advancement opportunities may exist to the right candidate
Be available to attend training courses within and outside the UK for several days at a time.

Physical Attributes
Confident communicator.
General good health
Professional in appearance, attitude and behaviour

Qualifications
Good general level of education.

Experience & Skills
Can demonstrate a high level of competency in the following areas:
Verbal and written communication
Accuracy and attention to detail
Numeracy
Well organised with the ability to prioritise
Meeting targets and achieving deadlines
Problem solving
Interpersonal skills

Personality & Disposition
Personable, self-motivated, positive, enthusiastic and willing.
A ‘can do’ attitude, a team player with the ability to work accurately and quickly, have an eye for detail and problem solve efficiently.
Motivated by providing a high level of service to all customers
Ability to co-ordinate multiple element projects involving all internal departments as required.
Must be flexible, co-operative and willing to work extra hours as required to meet customer requirements.
Logical and systematic with scrupulous attention to detail
Flexible, co-operative and welcomes change
Happy working in a busy environment with a pragmatic approach to handling pressure
Be a fast learner
Sense of humour

Desirable Criteria
Minimum of 2 years experience in a print environment or 1 years experience in a digital print environment. Preference will be give to anyone who has experience operating a digital press of any kind.

Qualifications
Minimum of GCSE at “C” grade or above in Mathematics and English Language

Responsible to: Operations Manager
Closing Date: Friday 29th September at 5pm
Application method: Send cv to [email protected]
Commencement: ASAP
Location: Belfast
Working Hours: 40 hours per week, flexible working pattern. Shift work will be required.
Salary: Negotiable, depending on experience.

2. Experienced Sales Team
(Office Based, Full Time Permanent Position)
Experience in print sales arena is ESSENTIAL with preference given to someone with experience in the Digital Print arena. We are looking for someone with a proactive, dedicated, hardworking approach combined with the right attitude.

Job Purpose
Support field based sales team by preparing quotes and processing orders.
To grow the business.
To proactively sell to existing customers and prospects, respond to customer requests relating to quotations, general enquiries and to convert leads to sales.
Provide the best customer service within the print industry

Summary of Main Tasks and Responsibilities
Support external sales force as required
Develop effective, focused business relationships with customers ensuring that all customer enquiries/orders etc. are responded to and dealt with promptly and effectively
Identify and win new business by proactively promoting the company’s products and services and following up leads and quotations
Maintain contact with clients regarding supply of quotes, proof approval, delivery dates etc. throughout the duration of work in progress
Update computer system with amendments to enquiry/order/job specifications and maintain and update customer records
Be driven to achieve and maintain top quality customer service levels at all times

Additional Accountabilities
Answer incoming telephone calls
Make outgoing sales calls to customerS
Provide assistance and support to other members of the sales team as may be necessary to meet customer demands
Provide regular structured feedback to enable constant improvement of product and service levels
Ensure that all work carried out is in line with the company’s strive for continuous improvement
Implement and maintain best practice in communication at all times with customers and colleagues
Any other reasonable duties as required, or at the request of management

Physical Attributes
Confident communicator, especially when using the telephone
General good health
Personable
Professional in appearance, attitude and behaviour
Qualifications
Good general level of education including a minimum of 5 x GCSE’s at “B” or above including Mathematics and English Language.
2 GCE “A” Levels

Experience & Skills
At least 1 years’ experience of working in an administrative/sales/ customer service environment.
Evidence of providing exemplary service to customers.
Can demonstrate a high level of competency in the following areas:
Multiple element project management
Carrying out administrative duties
Verbal and written communication
Accuracy and attention to detail
Numeracy
Well organised with the ability to prioritise
Meeting targets and achieving deadlines
Problem solving
Interpersonal skills
A good working knowledge of Microsoft Office packages (particularly: Outlook, Word, Excel)
Sales experience within the print industry
Making sales over the telephone
Telephone negotiation skills
Experience in using a computerised Management Information System.

Personality & Disposition
Mature, self-motivated, positive, enthusiastic, willing and a ‘can do’ attitude
Motivated by achievement of results and providing an exemplary level of service to all customers
A team player with the ability to work on own initiative
Ability to co-ordinate multiple element projects involving suppliers, colleagues and clients
Logical and systematic with scrupulous attention to detail
Flexible, co-operative and welcomes change
Happy working in a busy environment with a pragmatic approach to handling pressure
Be a fast learner
Sense of humour

Responsible to: Operations Director
Salary: Negotiable depending on experience
Application method: Send cv to [email protected]
Location: Belfast
Contract Type: Permanent
Date Added: 12/09/2017
Closing Date: 22/09/2017 at 5pm
Qualifications: See Job Description

3. Sales Support and Admin
(Office Based, Full Time Permanent Position)

Experience in print sales arena is desirable but not essential as full training will be given to the right candidate. We are looking for someone with a proactive, dedicated, hardworking approach combined with the right attitude.

Job Purpose
Support field based sales team by preparing quotes and processing orders.
To grow the business.
To respond to customer requests relating to quotations and general enquiries.
Provide the best customer service within the print industry

Summary of Main Tasks and Responsibilities
Support external sales force as required
Develop effective, focused business relationships with customers ensuring that all customer enquiries/orders etc. are responded to and dealt with promptly and effectively
Maintain contact with clients regarding supply of quotes, proof approval, delivery dates etc. throughout the duration of work in progress
Update computer system with amendments to enquiry/order/job specifications and maintain and update customer records
Be driven to achieve and maintain top quality customer service levels at all times

Additional Accountabilities
Answer incoming telephone calls
Provide assistance and support to other members of the sales team as may be necessary to meet customer demands
Provide regular structured feedback to enable constant improvement of product and service levels
Ensure that all work carried out is in line with the company’s strive for continuous improvement
Implement and maintain best practice in communication at all times with customers and colleagues
Any other reasonable duties as required, or at the request of management

Essential Criteria, Desirable Criteria, Physical Attributes
Confident communicator, especially when using the telephone
General good health
Personable
Professional in appearance, attitude and behaviour

Qualifications
Good general level of education including a minimum of 5 x GCSE’s at “B” or above including Mathematics and English Language.

Experience & Skills
At least 1 years’ experience of working in an administrative/sales/ customer service environment.
Evidence of providing exemplary service to customers.
Can demonstrate a high level of competency in the following areas:
Multiple element project management
Carrying out administrative duties
Verbal and written communication
Accuracy and attention to detail
Numeracy
Well organised with the ability to prioritise
Meeting targets and achieving deadlines
Problem solving
Interpersonal skills
A good working knowledge of Microsoft Office packages (particularly: Outlook, Word, Excel)
Sales experience within the print industry
Experience in using a computerised Management Information System.

Personality & Disposition
Mature, self-motivated, positive, enthusiastic, willing and a ‘can do’ attitude
Motivated by achievement of results and providing an exemplary level of service to all customers
A team player with the ability to work on own initiative
Ability to co-ordinate multiple element projects involving suppliers, colleagues and clients
Logical and systematic with scrupulous attention to detail
Flexible, co-operative and welcomes change
Happy working in a busy environment with a pragmatic approach to handling pressure
Be a fast learner
Sense of humour

Responsible to: Sales Support Team Leader
Closing Date: 21st September 2017 at 5.00pm
Application method: Send cv to [email protected]
Commencement: ASAP
Salary: Very competitive salary plus bonus