Sales Support Specialist

The role

This position would suit anyone with any experience in a sales and customer facing environment.

We are looking for a new member for our office based Sales Team with a proactive, dedicated, hardworking approach combined with the right attitude. Experience in the print sales arena is NOT ESSENTIAL but preference will be given to someone with experience in the industry.

Full training will be given to the right candidate.

Key Responsibilities

• Be driven to achieve and maintain top quality customer service levels at all times.
• Prepare quotes and process customer orders in a prompt and effective manner.
• Update and maintain all customer records
• Complete KPI reports as required
• Support sales team as required

Make outgoing calls to customers – NOT cold calling

About You

• GCSE Maths and English at Grade C or above or equivalent
• Strong communication and empathy skills, with the ability to use a range of communication styles to provide a personal approach.
• Motivated by achievement of results and providing a high level of service to all customers
• A team player who enjoys working cross-functionally and thrives under pressure
• Sales-minded with a customer-first mentality

 Desirable Criteria

• 1+ years’ experience of working in a sales or customer service environment
• Experience in building rapport and relationships with business and corporate clients.
• Experience in using a computerised Management Information System.
• Personable, self-motivated, positive, enthusiastic, willing and a ‘can do’ attitude

Benefits: Career development, flexible working, company pension scheme, competitive salary.